Check the email you used and try signing in again. If you forgot the password, use the recovery page. For your privacy, recovery messages do not reveal whether an account exists.

Check that you’re using the same account and device. Signed-out saves stay on that device; account-backed work is separate. Don’t create another account to look for missing work.

Review what you have saved in Account. You can change your answers or use the confirmation step to clear them.

Open the listing and use “Report a correction” or “Report an issue” so the right record is attached. Include the official source if you have it. A report does not automatically change the listing.

Reload once and try again. An error is not proof that there are no programs or that a submission succeeded. If a confirmation is unclear, check before sending the same request again.

For a listing problem, use its report control. This page does not send a technical-support request.